At New Wave Poker, safety and security are the foundation of our player-first approach. We understand how crucial it is for you to feel confident that every game you play is fair, secure, and protected by the latest technology and expert oversight.
That’s why we treat security as a top priority.
We’re passionate about creating a poker environment that’s fun and innovative while giving players all the safeguards to ensure they can play poker worry-free.
Integrity matters deeply to us. We have put exhaustive measures in place to ensure fairness in our games and guarantee player safety.
The Game Integrity Dream Team
As part of our suite of measures, we rely on the expertise of our Game Integrity Team. Our expert team—made up of data scientists, poker pros, and integrity specialists with decades of experience—works tirelessly to keep players safe.
You can trust our team to focus sharply on running every game smoothly and honestly.
Under The Tech Hood
How does this work, you might ask?
Well, our team constantly monitor games and gather data to ensure they are running fairly. This includes analyzing gameplay data and player profile behaviour to pick up any unfair practices such as collusion, chip dumping, or using prohibited software — all supported by industry standards and independent audits from organizations like iTech Labs.
No Compromise On Poker Safety
We believe that safety and security at New Wave Poker are not just features, but fundamental values that define how we operate.
We apply strict standards to any form of unethical behaviour. If we detect foul play, we swiftly sanction the transgressors and promptly compensate affected players.
We commit to building a transparent environment where you can fully trust the platform while enjoying your favourite poker games.
Ever Vigilant in Ensuring Game Integrity
In addition to the comprehensive analysis conducted by our Game Integrity Team, we have developed our own range of in-house tools and strategies, which we constantly refine and improve.
Colluders, cheaters and bots face a formidable challenge when faced with this ever-evolving arsenal of safety tools and expertise we bring to the table. This ongoing arms race demands our perpetual vigilance.
We almost feel sorry for them. Almost…
Our founding team at New Wave Poker have a wealth of experience fully immersed in the poker world. We know the sorts of concerns players have and see it as our duty to keep the integrity of our site a priority for your piece of mind.
As you can see, we’ve put in place robust measures to guarantee game integrity and crush any worries you might have on that front, meaning you can spend all your mental energy outfoxing your opponents.
For a deeper dive into our policies and systems, check out our full Game Integrity & Security page.
What Do You Think?
It’s part of our ethos to ensure that player voices are not only heard but actively listened to. We are committed to ongoing improvement, especially in matters of safety, and we deeply appreciate any insights you can offer.
You can contact us here if you notice anything suspicious, or if you have any other suggestions. Our team is dedicated to investigating any concerns you may have.
We understand that many significant issues within the community have been brought to light by players just like you. We truly appreciate your vigilance.
At New Wave Poker, we always work to keep the game safe, secure, and fun. Join us on this journey.
Get in touch!
