New Wave Poker is wholly committed to providing our players with a responsible gaming environment. You have the option to self-exclude from New Wave Poker from between 6 months and 5 years by emailing support@newwavepoker.com where we will assist you as promptly as possible.
Self-exclusion means that you will be unable to log in or access any part of New Wave Poker for the duration of your chosen exclusion period. We offer the following self-exclusion options:
- – One week
- – One month
- – Custom period, including permanent self-exclusion
Please note that if you permanently exclude yourself from New Wave Poker, you are not permitted to create any additional accounts on New Wave Poker. Creating additional New Wave Poker accounts or any actions/attempts to circumvent your exclusion will result in the closure of the account(s) and possible forfeiture of any associated balance(s).
If you are unsure about requesting self-exclusion, ask yourself the four questions below:
- – Is gaming interfering with your work or other responsibilities?
- – Are you trying to make up for prior gaming losses?
- – Are you recovering from an addictive disorder?
- – Do you play under the influence of alcohol or other influences?
If your answer is yes to at least one of them, we recommend that you request self-exclusion and seek professional help from institutions listed below.
Advice and Help from Independent Organizations
if you suspect that you may have a gambling problem, you can seek professional help from the following organizations: GamCare, Gambling Therapy and/or Gamblers Anonymous.
